Non-Refundable Services
Given the custom and intangible nature of our services—such as content creation, SEO, social media campaigns, email marketing, professional fee and consulting—fees are non-refundable once work has begun. This policy applies to both one-time projects and ongoing services
* If we are unable to meet the agreed-upon services within the specified time frame or if there is a failure to meet project deliverables, we will work with you to resolve the issue. In the event that the issue cannot be resolved, a refund may be issued for the portion of work that remains incomplete or undelivered.
* Clients may cancel services at any time with written notice. If cancellation occurs after work has commenced, a pro-rated refund may be issued for any unused services, based on the work completed to date. Refunds will not be issued for any services already rendered or for active marketing campaigns that have already been launched.
* Payments for third-party advertising platforms (e.g., Google Ads, Facebook Ads, etc.) are non-refundable. While we optimize and manage your campaigns, we are not responsible for any funds spent directly on these platforms.
* NO REFUND ONCE THE CLIENT SIGN THE SERVICES AND AGREEMENT POLICY.
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